Customer Service and Admin Officer in Lagos

TV Deluxe Global is a Nigeria-based company offering a wide range of tailored operational services. They focus on supply chain management, e-commerce, logistics, safety consultancy, agriculture, and last-mile delivery, delivering bespoke business solutions with a global perspective and local expertise.

We are recruiting to fill the position below:

Job Title: Customer Service and Admin Officer

Location: Lagos
Employment Type: Full-time

About the Role

• We are seeking a proactive and organized Customer Service and Admin Officer to support our day-to-day operations and serve as the primary point of contact for customers and internal teams.
• The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask efficiently in a fast-paced environment.

Key Responsibilities
Customer Service:

• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Maintain positive relationships with clients and ensure high levels of customer satisfaction.
• Track and follow up on customer requests, ensuring timely resolution.
• Prepare daily and weekly customer service performance reports.

Administrative Support:

• Provide general administrative and clerical support to the management team.
• Manage correspondence, filing systems, and office supplies.
• Assist in coordinating meetings, travel arrangements, and company events.
• Maintain and update records, databases, and documentation.
• Liaise with vendors, partners, and service providers where necessary.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Social Sciences, or related field.
• 3–5 years experience in customer service and administrative support roles.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to work independently and as part of a team.
• High level of professionalism, integrity, and attention to detail.

Application Closing Date
31st October, 2025.

How to Apply
Interested candidates should send their CV and Cover Letter to: Darinze@tvdeluxeglobal.com using the Job Title as the subject of the mail.