Tele-Sales Officer in Idu

Since its launch in 2002, Jubaili Agrotec, part of the Jubaili family, has expanded into the West African market, starting in Nigeria. The company focuses on providing high-quality agrochemical products and services to farmers, emphasizing sustainable growth and bio-solutions. Jubaili Agrotec values its strong relationships with farmers and dealers, aiming to build trust and foster long-term partnerships. The company continues to expand across Africa, now covering six countries and 16 markets, as it works to enhance the agricultural sector and support farmers' growth and sustainability.

We are recruiting to fill the position below:

Job Title: Tele-Sales Officer

Location: Idu, Abuja (FCT) 
Employment Type: Full-time

Responsibilities

• Initiate sales calls to assigned customers (walk-in, telesales route, and occasionally credit route dealers) to announce new arrivals and offers.
• Conduct customer care calls to farmers, walk-in customers, and on-route dealers to check satisfaction levels (service complaints, quality concerns, feedback post-marketing events).
• Attend to inbound calls, answer customer queries, and direct them to the right stakeholders.
• Handle e-bulk SMS to salesmen, dealers, and farmers for communication of offers and updates.
• Conduct cross-check calls upon request to validate stock levels and credit balances.
• Investigate, conclude, and resolve customer complaints or escalate to the appropriate department (sales, supervisors, agro-marketing, inspectors, etc.).
• Maintain accurate records of inbound and outbound calls.
• Prepare and send email reports for in/outbound call escalations to relevant stakeholders (Inspectors, Technical Department, Supply Chain Department, Tele-Sales Manager, etc.)
• Generate and summarize daily activity reports including feedback and call statistics.

Ideal candidate

• NYSC or Fresh graduate from Agro science college / university.
• Hausa, Yoruba and Igbo speaker

Benefits

• We will offer the training & We will offer incentive scheme to drive performance.

Application Closing Date
23rd October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr.assistant@jubailiagrotec.com using the Job Title as the subject of the email.