Job Summary:
The Accounts Receivable Officer will be responsible for managing the company’s accounts receivable processes, including invoicing, collections, reconciliation, and customer relationship management.
This role requires a proactive individual with 3 years of experience in accounts receivable roles, excellent communication skills, and a strong understanding of accounting principles.
Key Responsibilities:
Invoicing and Billing:
Generate and send out invoices to customers promptly.
Ensure all invoices are accurate and comply with company policies and procedures.
Track and resolve billing discrepancies.
Collections:
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Contact customers via phone, email, or mail to collect outstanding payments.
Negotiate payment plans and terms with customers as necessary.
Reconciliation:
Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
Verify discrepancies and resolve clients’ billing issues.
Prepare monthly accounts receivable reconciliation reports.
Customer Relationship Management:
Maintain positive working relationships with customers to expedite collections.
Respond to customer inquiries and resolve issues related to billing and payments.
Provide excellent customer service and support to internal and external stakeholders.
Reporting and Analysis:
Prepare and present detailed ageing reports and accounts receivable summaries.
Analyse accounts receivable data to identify trends and areas for improvement.
Assist in the preparation of financial statements and other reports as needed.
Compliance and Process Improvement:
Ensure compliance with company policies, procedures, and regulatory requirements.
Identify opportunities for process improvement and implement best practices in accounts receivable management.
Participate in audits and provide necessary documentation and explanations as required.
Qualifications:
Education:
Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
ICAN/ACCA certification is an added advantage or (Final Stage)
Experience:
3 years of accounts receivable experience.
Experience with accounting software (e.g., QuickBooks, SAP, Oracle).
Proficiency in Microsoft Office Suite, particularly Excel.
Skills and Competencies:
Strong organizational and time management skills.
Excellent attention to detail and accuracy.
Effective communication and interpersonal skills.
Ability to work independently and collaboratively within a team.
Strong analytical and problem-solving abilities.
Knowledge:
Thorough understanding of accounting principles
Knowledge of IFRS preferred
Knowledge of relevant accounting software and ERP systems.