Administrative / Program Officer
Full Time2 months ago
Employment Information
Job Description
The Administrative/Program Officer will be the first point of contact for visitors and callers to the organization. This role involves managing the front desk operations, providing administrative support, and ensuring a welcoming and efficient environment for guests and staff.
This role will also be responsible for assisting with the planning, implementing, and monitoring of programs and projects within the NGO.
This role involves working closely with program teams, stakeholders, and beneficiaries to ensure the effective delivery and impact of the organization's initiatives.
Key Responsibilities
Greet and welcome visitors in a professional and friendly and direct them to the appropriate personnel or department.
Manage the reception area, ensuring it is clean, tidy, and well-organized.
Assist with general administrative tasks, including filing, data entry, and correspondence.
Schedule appointments and meetings, and manage meeting room bookings.
Handle incoming and outgoing mail and deliveries.
Maintain a visitor log and issue visitor badges as necessary.
Address inquiries and resolve any issues promptly and efficiently.
Assist with the coordination of program activities and ensure they align with the organization's goals and objectives.
Liaise with partners, stakeholders, and beneficiaries to facilitate program delivery.
Organize monitoring and evaluation processes to assess program impact and effectiveness.
Collect and analyze data to inform program decisions and improvements.
Prepare regular reports on program progress, challenges, and outcomes. Assist with the facilitation of training sessions, workshops, and other capacity-building activities.
Qualifications
Bachelor’s Degree in Office administration or any other related field
Previous experience in an administrative or program officer role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Professional appearance and demeanor.
Ability to work independently and handle confidential information.
The Administrative/Program Officer will be the first point of contact for visitors and callers to the organization. This role involves managing the front desk operations, providing administrative support, and ensuring a welcoming and efficient environment for guests and staff.
This role will also be responsible for assisting with the planning, implementing, and monitoring of programs and projects within the NGO.
This role involves working closely with program teams, stakeholders, and beneficiaries to ensure the effective delivery and impact of the organization's initiatives.
Key Responsibilities
Greet and welcome visitors in a professional and friendly and direct them to the appropriate personnel or department.
Manage the reception area, ensuring it is clean, tidy, and well-organized.
Assist with general administrative tasks, including filing, data entry, and correspondence.
Schedule appointments and meetings, and manage meeting room bookings.
Handle incoming and outgoing mail and deliveries.
Maintain a visitor log and issue visitor badges as necessary.
Address inquiries and resolve any issues promptly and efficiently.
Assist with the coordination of program activities and ensure they align with the organization's goals and objectives.
Liaise with partners, stakeholders, and beneficiaries to facilitate program delivery.
Organize monitoring and evaluation processes to assess program impact and effectiveness.
Collect and analyze data to inform program decisions and improvements.
Prepare regular reports on program progress, challenges, and outcomes. Assist with the facilitation of training sessions, workshops, and other capacity-building activities.
Qualifications
Bachelor’s Degree in Office administration or any other related field
Previous experience in an administrative or program officer role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Professional appearance and demeanor.
Ability to work independently and handle confidential information.
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