Job Description
As the Branch Manager, you will be responsible for:
- Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
- Assess local market conditions and identify current and prospective sales opportunities
- Develop forecasts, financial objectives and business plans
- Meet goals and metrics
- Manage budget and allocate funds appropriately
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Adhere to high ethical standards, and comply with all regulations/applicable laws
- Network to improve the presence and reputation of the branch and company
- Stay abreast of competing markets and provide reports on market movement and penetration
Qualifications
- Bachelor's Degree in Finance, Business Administration, or a related field.
- Master's Degree is a plus.
- Microfinance Certification is an added advantage.
Experience:
- 5 - 8+ years of proven work experience.
- Minimum of 4 years Experience in a managerial role.
- Proven experience in a similar role within the finance industry
- Experience in developing and implementing strategic plans is required.
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