Job Description
As the Branch Manager, you will be responsible for:

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration

Qualifications

• Bachelor's Degree in Finance, Business Administration, or a related field.
• Master's Degree is a plus.
• Microfinance Certification is an added advantage.

Experience:

• 5 - 8+ years of proven work experience.
• Minimum of 4 years Experience in a managerial role.
• Proven experience in a similar role within the finance industry
• Experience in developing and implementing strategic plans is required.

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