About the job
We are looking for a Butler with hotel experience to provide excellent service to a luxury shortlet residence, from greeting and checking in guests to making dining and entertainment arrangements, keeping guest rooms up to standards, and providing the best possible experience for our guests during their stay.
Responsibilities
Provide excellent customer service
Maintain cleanliness of all facility spaces
Greet guests upon arrival
Ensure the consistent appearance of spaces across the facility
Foster a welcoming environment for guests
Anticipate and meet a wide array of guest needs
Assist with planning and delivering complementary services
Note special guest accommodations
Process transactions, including check-ins, using point of sale system
Maintain working knowledge of facility floor plan, including emergency exits
Inspect facility spaces before guest arrival/following the departure
Furnish emergency plan upon request
Update guest records as necessary
Assist with replenishing inventory, including cleaning supplies and dishware
Requirements
Experience as a Butler or similar role in the hospitality industry
Sales experience is an added advantage
Strong multi-tasking skills
Excellent organizational skills
Ability to adapt to a fluid environment
Commitment to a high level of customer service
Strict attention to detail
Knowledge of area restaurants, theaters, and other attractions
Ability to handle sensitive matters with efficiency and discretion
Knowledge of food and wine pairings is a plus.
Click “Apply Now” to apply.