Career Opportunities at Mkobo Microfinance Bank Limited (Mkobobank) recruitment

Full Time8 months ago
Employment Information

Qualifications

  • Previous working experience as a Loan Officer for 5+ years
  • BSC degree in finance, economics, or a similar relevant field
  • Hands-on experience with computers and banking software
  • Outstanding communication and interpersonal skills
  • Customer orientation and sales competencies.
  • Experience with mortgage loan software programs
  • Communication skills
  • Supervision skills to direct junior staff
  • Sales skills to sell loan-processing services to customers
  • Excellent organizational and time management skills.
  • Knowledge of federal, state, and local levels of loan processing laws and regulations and ability to communicate these laws in a non-technical and conversational manner to others.

Job role

The primary focus of this role is to maximize revenue for MKOBO by proactively building a portfolio of quality risk assets and liabilities, and actively promoting and marketing MKOBO’s products and services while also ensuring the products are appropriately positioned and priced to be competitive.

  • Assess customer needs, explore all options, and introduce different types of loans
  • Develop referral networks, suggest alternate channels, and cross-sell products and services to accomplish quotas
  • Build long-term, trusting relationships with customers.
  • Ensure customer satisfaction at the highest possible level.
  • Οperate in compliance with laws and regulations and adhere to lending compliance guidelines
  • Maintain a positive working relationship with internal departments and external contacts
  • Verifies the information provided on applications to obtain more information if missing data or mistakes are present
  • Communicate with customers to help them choose the best mortgage loan they can afford
  • Collects data from customers, such as their assets, salaries, debts, and employment status
  • Review file documentation for missing or erroneous information
  • Verifies information about applicant history with credit bureaus and other agencies so the lender can approve or deny the loan
  • Remains aware of loan application deadlines and informs customers about them
  • Complete loan contracts and counsel clients on policies and restrictions
  • Maintain an active knowledge base of all of the organization’s loan products and an understanding of the qualifications required of each applicant
  • To conduct direct marketing of the Company’s products and services to help maximize revenue.
  • Prompt response to customer inquiries on products or existing account queries and effect satisfactory outcomes.
  • Contribute to team effectiveness through participation and cooperation.
  • Maintain and develop new customers account, and liaise with back office staff in processing new clients.
  • Compile necessary documentation from customers to be submitted for review and approval.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Contribute to team effort by accomplishing related results as needed.
  • To organize activities relating to sales and marketing promotions that will help increase awareness and generate new business.

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Skills
Financial ReportingAuditData Entry