Client Service Personnel

Full Time2 months ago
Employment Information
Responsibilities
The ideal candidate will (but is not limited to):
Administrative/ Client Service:

To organize, and occasionally accompany, the reporting officer to meetings, take minutes, and follow up actions as an administrative.
To assist in the logistics of managing all existing clientele through regular communication with key contacts and helping to answer any queries via email and telephone.
To assist in updating the company’s databases with new client information as well as helping to manage their account and records.
Assist with general administrative duties as assigned at the time.

Marketing:

To collaborate and deliver creative marketing initiatives to include face-to-face interaction (out-of-office marketing) with potential clients in other to make them aware of services as well as developing marketing materials and uploading to social media.
To ensure that website and other social media information is current and appealing to existing and potential clients, supporting the team to ensure we communicate well with differing audiences.
To maintain our newsletter database and to work alongside other team members to ensure the regular sending of newsletters.
To market the company’s services to increase clientele.


Requirement:

Bachelor’s Degree/HND in Mathematics or related course.
Applicant should have knowledge or experience in IELTS, PTE, TOEFL, SAT, GRE, and GMAT.
Prior experience as a Mathematics teacher/ tutor
Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet, etc.
Proficient in Google Office Suite Drive – Google Sheets, Google Docs, Gmail, etc.

Required Competencies:

Should have excellent written and speaking communication skills
Should be patient enough to follow through with students who are slow in learning and lack great retention abilities
Ability to work effectively and cordially within a team with other members
Ability to collaborate with a variety of stakeholders.
Ability to make quick and smart decisions under pressure



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