Customer Service Personnel

Responsibilities


Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Resolve product or service issues by clarifying complaints and determining the best solutions.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Process orders, forms, applications, and requests accurately.
Follow up with customers to ensure issues are resolved to their satisfaction.
Document customer interactions, transactions, comments, and complaints in company systems.
Collaborate with other departments to resolve complex issues and improve customer experience.
Stay informed about product details, company policies, and procedures to provide accurate information.


Responsibilities



Must be residing within the axis of ago palace.