Role Description

This is a full-time on-site role as a Data Center Infrastructure O&M Management Engineer located in Lagos.
As a Data Center Infrastructure O&M Management Engineer, you wilbe responsible for managing and maintaining the operation and maintenance of data center infrastructure, ensuring reliability, security, and efficiency.
You wilalso monitor and troubleshoot data center equipment, perform preventive and corrective maintenance, and collaborate with cross-functionateams to optimize data center operations.

Job responsibilities:

Develop and monitor the IT equipment installation process and ensure that the vendor (Party B) strictly adheres to the specifications
Manage IT equipment installers, including scheduling, assigning tasks, and monitoring the quality of work
Review and approve IT equipment installation plans to ensure compliance with data center regulations and security requirements
Supervise the whole process of IT equipment installation, cabling, configuration, and testing to ensure that the acceptance specifications are met.
Monitor the spare parts replacement process, including fault diagnosis, spare parts application, replacement, and test verification.
Performs routine inspections of data center equipment to ensure that alequipment is operating properly and capacity requirements are met.
Quickly respond to and handle emergencies and faults to ensure the stability and security of the equipment room.
Review and optimize the spare parts management system to improve the spare parts utilization and replacement efficiency.
Coordinate with the supplier (Party B) to maintain devices and rectify faults, and ensure that the specified process and time requirements are complied with.
Regularly assess the quality of work performed by suppliers, provide feedback and drive improvement
Manage the internaIT O&M team and train team members to master the latest IT equipment management and troubleshooting skills.
Develop and update Standard Operating Procedures (SOPs) for IT equipment installation, maintenance, and troubleshooting
Work with Procurement to ensure that purchased IT equipment and spare parts meet the technicarequirements and compatibility standards of the data center

Job Requirements

Bachelor's degree or higher in Computer Science, Network Engineering or related field
Data center IT O&M experience preferred
In-depth knowledge of installation, configuration and maintenance processes for servers, storage and networking equipment
IT project management experience, familiar with the planning and execution of IT equipment installation projects
Excellent people management skills with the ability to effectively manage and coordinate installers and technicians
In-depth knowledge of data center operationasecurity practices and procedures
Professionacertifications, such as CCNA, CCNP, MCSE, and ITIL
Proficiency in Microsoft Office, Word, PPT, Excel, etc.
Excellent vendor management skills, with experience managing IT outsourcing services
Strong problem analysis, problem solving and decision making skills with a strong sense of responsibility
Excellent communication, negotiation and project management skills
Ability to work under pressure and respond quickly in emergency situations
Accepting emergency handling faults during non-working hour
Excellent problem-solving and analyticaskills
Strong communication and collaboration skills
Attention to detaiand ability to work in a fast-paced environment