Job Overview
We are looking to hire a suitable candidate to fill this position who will be responsible for following up on credit sales outstanding, reconciliations and collections.
Roles and Responsibilities
Contact debtors to negotiate payment plans, settlements, or full payments.
Interact with customers, clients, or internal teams via phone, email, or in person.
Manage and update accounts, records, and databases.
Negotiate payment terms or settlements.
Resolve disputes, address customer concerns, and find solutions.
Maintain accurate records, reports, and documentation.
Adhere to regulatory requirements, laws, and company policies.
Meet or exceed collection targets, goals, and performance metrics.
Requirements
At Least 2 years experience in Debt collection
Strong verbal and written communication skills
Effective negotiation and persuasion skills
Ability to prioritize tasks, manage time, and maintain records.
Basic analytical skills to understand financial data and accounts
Excellent customer service and problem-solving skills
Ability to work collaboratively with internal teams
Willingness to adapt to changing situations and priorities.
Benefits
Salary: N120,000 Gross Monthly.
Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees.
Health Insurance
Focused caring team members.
Life Insurance
Accelerated growth.
Workman Compensation
Join our fast-expanding team and help improve Healthcare in Africa.