Demurrage & Detention Coordinator

Full Time4 months ago
Employment Information
About the job

Performing administrative finance tasks, e.g., keeping financial records and carrying out financial transactions, to ensure effective, efficient, and accurate financial operations. Internal auditing, performing a systematic examination and analysis of data, processes, and activities to find discrepancies in work processes.

Key Accountability

Prepare SOA for clients with outstanding demurrage charges on legacy and new SAP Dem sys
Communicate with customers who blocked and come for new release. Solve if any issue, request for payment and apply to unblock them
Keep records of agreements for partial payment clients and update records based on every new payment received
Liaise with EQC to ensure that empty container return dates are properly captures in IQShip/SAP Demurrage V2 systems,
Check for damage and OICF and report to logistics for appropriate action to be taken
Apply for approved waivers based on customer's request and mail approvals by management on SAP Demurrage V2 system and follow up till system approval cycle is complete.
Generate new credit/debit invoice post approval by management same for legacy invoices per the above in SAP Dem V2.
Receive application for refunds from customer service via email with complete set of required documents.
Vet documents to ensure they are in line with refund procedure.
Check customer SOA for o/s charges and advise
Confirm customer status as stand alone client of if in a group.
Advise group SOA if customer is in a group.
Update refunds workflow to show customer refunds status and pass for cheque processing if all is okay
For Deposit utilization: receive applications for using deposit payment on previously concluded shipping transactions on new shipments meant for release/D.O issuance

Requirements:

Bachelors degree in accounting or relevant discipline
Between 5-7 years prior experience in similar capacity
Certified holder of an accounting qualification preferably ACA, CPA, CFA, ACCA or ICAN
Proficiency in the use of SAP along its right application
High level of proficiency in Microsoft office, including Excel, Word, Power Point, Web-based and email programs