JOB BRIEF

The role encompasses various responsibilities aimed at enhancing our company's online presence, engaging our audience, and promoting our services effectively.
Also responsible for managing all aspects of social media content creation and graphic design, ensuring consistent branding and messaging across all platforms.

Social Media Management:

Develop and implement social media strategies to increase brand awareness, engagement, and traffic.
Create, schedule, and publish engaging content across all social media platforms.
Monitor social media channels for trends, feedback, and conversations, and respond promptly to comments, messages, and inquiries.
Create targeted sponsored ads on all our services to reach more potential customers and generate more income
Gather both positive and negative client reviews, escalate the negative to the appropriate team for resolution and update the positive on social media to showcase customer satisfaction
Receive online complaints and escalate to the appropriate team for resolution.

Content Creation:

Produce high-quality social media posts, including graphics, images, videos, and captions, to communicate key messages and promote our services.
Develop creative and engaging content ideas that resonate with our target audience and align with our brand values and objectives.
Edit and repurpose existing social media content as needed for reposting and maximizing reach and engagement.
Collaborate with internal team to gather content ideas and ensure alignment with overall business goals.

Graphic Design:

Design visually appealing and on-brand graphics that capture the audience's attention and communicate our services for social media posts, promotional materials, banners, flyers, and other marketing collateral.
Assist the HR department with staff birthdays graphic designs, birthday updates on staff forum and job vacancy postings by providing graphic designs and writing compelling content to attract potential candidates.
Produce promotional designs for various purposes, including special offers, events, product launches, and brand campaigns, based on requests from internal stakeholders.
Collaborate with marketing and sales teams to conceptualize and execute promotional materials that drive engagement and conversions.

Requirements

Mininum 3years
Minimum Bsc/Hnd in any related field