E-commerce Team Lead

Full Time2 weeks ago
Employment Information
Job Summary


We are seeking a strategic and results-driven E-commerce Team Lead to oversee and optimize our online sales platforms.
The ideal candidate will be responsible for managing e-commerce operations, leading a team, developing digital marketing strategies, driving online sales, and enhancing user experience.
This role requires leadership, analytical skills, and technical expertise to ensure sustainable e-commerce growth.


Key Responsibilities


Lead and manage the company's e-commerce team to drive sales and business growth.
Oversee and optimize the performance of e-commerce platforms (website, marketplaces, and social commerce).
Develop and implement digital marketing strategies, including SEO, PPC, email marketing, and social media campaigns.
Ensure the accuracy and attractiveness of product listings, descriptions, pricing, and stock levels.
Analyze sales data, website traffic, and customer behavior to make data-driven decisions.
Collaborate with design, content, and development teams to enhance user experience and branding.
Maintain strong relationships with third-party vendors, payment gateways, and logistics partners.
Monitor and troubleshoot website functionality, coordinating with developers for improvements.
Drive innovation by staying updated with e-commerce trends and emerging technologies.
Develop strategies to improve customer engagement, satisfaction, and retention.


Qualifications and Requirements


Bachelor’s degree in Business, Marketing, IT, or a related field.
Proven experience in e-commerce management, leadership, or digital marketing.
Expertise in e-commerce platforms (Shopify, WooCommerce, Magento, etc.) and online marketplaces (Amazon, Jumia, Konga, etc.).
Strong knowledge of SEO, Google Analytics, Facebook Ads, and other digital marketing tools.
Excellent leadership and communication skills to manage cross-functional teams.
Strong analytical skills and ability to interpret sales and market trends.
Ability to multitask, meet deadlines, and thrive in a fast-paced environment.


Preferred Skills:


Experience in team leadership and project management.
Basic knowledge of HTML/CSS for minor website updates.
Experience with CRM and ERP systems.
Graphic design skills for product images and promotional content.