Engineer - IP.MTN Global Connect

Full Time2 weeks ago
Employment Information
Mission/ Core purpose of the Job

The Principal IP Engineer will form a part of a highly skilled group of technical and management experts who are responsible of the technical overview of the MTN Infraco global fixed connectivity infrastructure as well as to support other business units with the utilization of the assets.
The role will oversee implementation of a secure Global IP/MPLS network to support Bayobab Services and/or service provider environment

Responsibilities
Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
The Principal IP Engineer will be accountable to achieve the following objectives:

Conduct the operation and maintenance on Bayobab IP MPLS and IP transit nodes.
Develop and maintain an IP address management strategy across the OpCos and Global Network
Support the implementation of new product and services
Ensure the proper implementation of high- and Low-Level Design submit by Planning department
Align the Quality of Services definition and KPI across the Global and OpCo IP/MPLS networks
Developing policies and procedures for the Global IP/MPLS network
Maintain the service assurance at/above the service level agreement signed with customers.
Perform automated off-line MPLS traffic engineering, leveraging exclusive algorithms that optimize resource utilization and ensure service survivability
Be proactive in recommending improvements to the Global and OpCo IP/MPLS network infrastructure in the drive for best-in-class service availability and reliability
Support SLAs and customer-specific reporting of this service, both internal (OpCos) and external end customers
Provide higher technical support to Global NOC and OpCo operations teams with regards to IP/MPLS infrastructure and escalate to vendors the major issues
Act as an interface between the engineering team and internal / external customers and provide all parties with expert engineering support
Define and update the existing installed base of networks & products across MTN Group as part of a product catalogue
Manage vendors about maintenance agreements, incident management and software deployment and circuit provision
Supervise IP/MPLS services' implementation covering the installations, testing & handover

Role Deliverables

O&M of Bayobab IP Network
Service assurance (incident, Change, fault, problem management)
Customer service satisfaction

Qualifications
Job Requirements (Education, Experience and Competencies)
Education:

Minimum 4 Year Academic Degree in Commercial/Financial and/or Technical/ Engineering Degree/Diploma or similar qualification
English, French and Arabic (as advantage)

Experience:

8+ years in relevant experience in the international telecommunication wholesales infrastructure industry in IP/MPLS Network Solution and Architecture design, configuration and testing
Relevant experience with managed networks, Minimum of 5 years of experience with multi-services platforms, routing platforms, routing protocols SIS/RIP/RSVP/OSPF/BGP/ IbGP/ and troubleshooting down to packet level

Competencies:

Ability to maintain a large network with complex network technology
Excellent TCP/ IP networking skills
Detailed knowledge on the international telecommunication infrastructure industry in regard to latest industry trends and competitive landscape within the MTN footprint
Strong understanding of managed networks, with proven experience with MPLS technology including L2/L3 VPN and traffic engineering
Effectively manage processes and solutions to maximize efficient work within the business unit
Desire to provide inputs for new product development and management
High communication and presentation skills to efficiently manage partners, customers an colleagues within MTN Infraco business units
Strong analytical skills to be able to execute market analysis, competitor landscape reports and customer monitoring
Understanding the connectivity infrastructure wholesales landscape with a focus of emerging markets
Work proactively across multiple cultures and languages within the MTN footprint countries
Strong computer literacy

Other:

Regional and international travel
Able to motivate and inspire team members across multiple MTN footprints
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