Field Support Officer
1 week ago
Employment Information
Job Description
The Field Support Officer will be responsible for coordinating and supporting field operations for the medical sales team.
The position ensures seamless communication between the office and Medical Sales Representatives (MSRs).
The Field Support Officer will also assist with territory-level logistics, track sales data, and support daily commercial operations.
The ideal candidate MUST have experience in the pharmaceutical sales industry, either in administration, or as a medical sales representative.
Key Responsibilities
Act as a liaison between the office and the field sales team (MSRs), ensuring timely communication and issue resolution.
Support the onboarding and induction of new MSRs by coordinating training schedules, materials, and territory handovers.
Monitor sales performance metrics and generating reports.
Assist in planning and organizing field activities.
Track field force coverage, product availability, and customer engagement efforts.
Manage documentation related to sales visits, expense claims, and sample distribution compliance.
Qualifications
Education:
Bachelor of Pharmacy (B.Pharm), B.Sc. in Biochemistry, B.Sc. in Microbiology
Master of Business Administration (MBA) is an added advantage
Additional Qualification:
Sales Operations, CRM Tools, or Customer Relationship Management
Microsoft Office Suite or ERP/CRM systems
Project Management or Operations Management
Experience:
5 - 10 years experience as a medical sales representative or area sales manager
Strong knowledge of medical products, pharmaceutical regulations, and healthcare industry practices will be an added advantage.
Experience in pharmaceutical sales and administration.
The Field Support Officer will be responsible for coordinating and supporting field operations for the medical sales team.
The position ensures seamless communication between the office and Medical Sales Representatives (MSRs).
The Field Support Officer will also assist with territory-level logistics, track sales data, and support daily commercial operations.
The ideal candidate MUST have experience in the pharmaceutical sales industry, either in administration, or as a medical sales representative.
Key Responsibilities
Act as a liaison between the office and the field sales team (MSRs), ensuring timely communication and issue resolution.
Support the onboarding and induction of new MSRs by coordinating training schedules, materials, and territory handovers.
Monitor sales performance metrics and generating reports.
Assist in planning and organizing field activities.
Track field force coverage, product availability, and customer engagement efforts.
Manage documentation related to sales visits, expense claims, and sample distribution compliance.
Qualifications
Education:
Bachelor of Pharmacy (B.Pharm), B.Sc. in Biochemistry, B.Sc. in Microbiology
Master of Business Administration (MBA) is an added advantage
Additional Qualification:
Sales Operations, CRM Tools, or Customer Relationship Management
Microsoft Office Suite or ERP/CRM systems
Project Management or Operations Management
Experience:
5 - 10 years experience as a medical sales representative or area sales manager
Strong knowledge of medical products, pharmaceutical regulations, and healthcare industry practices will be an added advantage.
Experience in pharmaceutical sales and administration.
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