Responsibilities:
Greet and welcome guests, managing the flow of diners with ease
Manage reservations and waitlists with precision
Coordinate with servers and staff to ensure seamless service
Maintain knowledge of menu offerings, specials, and promotions
Handle guest complaints with professionalism and courtesy
Requirements:
1-2 years of experience in hospitality or customer-facing role
Excellent communication and problem-solving skills
High school diploma or equivalent required
Ability to work in a fast-paced environment
Familiarity with restaurant management software