Summary of Responsibilities

Ensure customers receive warm welcome and exceptional customer services.
Guide or give proper explanation of workings of each game to the customers.
Ensure customers operate each game in line with standard guidelines.
Oversee the maintenance of the arcade games.
Monitor customers’ consciousness to hygiene in the arcade.
Ensure maximum safe and secure environment for the customers and staff.
Ensure all games are properly maintained and working perfectly at all times.
Resolve all complaints and concerns of the customers.
Report any suspicious customers/persons to the security officer for necessary action.

Academic Qualification and Skills

HND / B.Sc in Mechanical or Electrical Engineering or related field.
Minimum of 2 years working experience in a gaming environment.
Good communication skill i.e both verbal and written.
Ability to explain the operations of the arcade to customers’ effectively.
Attention to details and sociable personality.
Ability to work with less supervision and multitask.


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