Role Summary
Our client is a customer-obsessed company that is leading the way in developing locally sourced high quality fresh dairy products. They are looking for a self-starter that is committed and passionate about our purpose, ambition, and values to help launch our products in the retail market and build our brand and customer loyalty. You will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships, and recruiting and managing a sales team in your area.
Responsibilities

Manage, inspire, and motivate a client-facing and high-performing team sales team in your area of coverage
Develop market and competitive assessments to identify and drive new opportunities
Develop a thorough understanding of key customer needs and requirements
Develop new relationships with key clients and decision-makers in retail and HORECA channels and Estates
Create monthly, quarterly and annual plans to consistently meet assigned targets
Assess the needs of our clients and gather feedback to improve on existing products and services
Increase business opportunities through various routes to market, especially with a goal to open new channels Manage key customer accounts to achieve assigned targets and grow sales portfolio
Keep up to date on competitor landscape and gather market intelligence
Set up meetings or calls with prospective clients
Report sales results to the Head of B2B Sales on a weekly, monthly and quarterly basis
Stay up-to-date on new products and services, and new pricing and payment plans
Develop and maintain new B2B customer relationships in your area of coverage
Develop and execute on sales plans and targets in alignment with business objectives
Ensure sustained profitability for all different SKUs and pack sizes
Ensure 100% on shelf product availability across assigned customer locations
Analyze customer and sales data to provide insights for the business
Negotiate contracts with customers and establish timeline of performance
Resolve customer issues and complaints
Expand customer relationships by continuously proposing solutions that meet their needs and objectives

Requirements

Undergraduate degree from a tertiary institutions - BA or BSC
Minimum of 4 years experience in a B2B sales role
Experience leading a sales team
Possess an excellent reputation in the industry
Possess established relationships with B2B clients
Outstanding presentation and communication skills
Excellent problem-solving and analytical skills
Exhibit solid business judgment
Strong understanding of performance, data, and measurement landscapes, with demonstrated experience using data and trends to develop winning strategies
Relevant Professional Certificate relevant to role
Certificate in a productivity tool (Microsoft/Google)
Excel Intermediate Level Certification
Minimum of 2 years of experience in a supervisory capacity


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