Responsibilities

• Greet and welcome clients and visitors with a positive and friendly attitude.
• Answer phone calls and respond to emails in a timely and professional manner.
• Schedule and manage appointments and meetings for staff.
• Maintain a tidy and organized front desk and reception area.
• Assist with administrative tasks such as filing, data entry, and photocopying.
• Follow office policies and procedures to ensure efficient and effective operations.
• Attend to clients needs and inquiries and escalate issues to relevant departments when necessary.
• Maintain accurate and up-to-date records of clients and visitors.

Requirements

• At least 1 year experience in customer service & office management.
• MS Office proficiency.
• Should be available to work Monday to Saturday.
• Ability to use POS system & other accounting software.
• Top Notch Marketing skills.
• Customer Relationship & Management.
• Conflict Resolution Skills.
• Ability to multi-task effectively.
• Friendliness and great Interpersonal Skills.

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