Duties & Responsibilities

Follow up with customers for all outstanding payments and identify problematic accounts. Ensures Non-Performing Loans are followed up and monitored diligently.
Responsible for communicating with delinquent borrowers, and establishing and developing effective payment plans with the delinquent borrowers.
Making collection efforts on past due accounts vide site visit, email or phone in order to achieve prompt payment.
Advise borrowers of their legal liabilities under existing contract law (including the interpretation of their liability under the loan agreement).
Perform daily operational or admin duties of the department including daily reports and processing of accounts.
Compile statistics and reports related to Credit Admin for management review.
Liaise with lawyers to issue a Notice of Demand and Notice to Recall
Follow up with lawyers on litigation cases until the cases are closed.
Submit the litigation cases to the judge
Attend Court to meet with the Judges whenever required.
All other matters ancillary to the above and perform any other related duties that Management may require from time to time.

Requirements & Qualifications

A Degree in Banking / Finance / Accounting or Economics is preferred.
Minimum of 2 years experience in a loan recovery role.
Good communication skills.
Familiarity with bank deposits/loan products.