Manager

Full Time1 month ago
Employment Information
Job Summary

Our client operates Service Apartments within Ogba and currently requires the services of a professional Manager who has previous experience in managing Service Apartments.
This person will oversee the activities of the other employees as well as undertake marketing activities to ensure that targets are met.
The ideal person must have not less than 7 years' experience some of which must be on managing Service apartments.

Job Responsibilities

They include:

Manage daily activities of an entire apartment complex (common areas, property, residents, employees, etc.)
Evaluate and determine resident's eligibility for housing
Maintain and develop positive relationships with occupants
Provide timely, courteous, and professional service to residents
Maintain daily records of residents' compliance with management policies
Provide accurate and timely monthly reports to owners
Ensure prompt response to resident concerns
Establish, maintain, and update policies and procedures for each management department
Ensure the maintenance of all apartments
Maintain an updated inventory
Maintain a high level of professional appearance
Initiate, implement, and evaluate new staffing, training, and evaluation procedures
Promote a positive employee culture
Recruit, select, train, and evaluate employees
Improve employee relations
Assist in recruiting, training, and developing team members for assigned communities
Manage marketing, leasing, and resident services staff, including scheduling, performance reviews, and salary reviews
Implement policies and procedures and maintain appropriate records; ensure compliance with all applicable laws and regulations
Promote positive resident relations with excellent customer service, while providing the highest level of personalized service
Ensure that projects are completed on schedule
Encourage resident involvement in community activities
Promote business by personal contact.

Requirements dnd Skills

Bachelor's Degree in business or a related field
5+ years' proven experience in managing an apartment community
Excellent communication, analytical, and problem-solving skills
Excellent organizational skills
Ability to prioritize and organize work while handling multiple tasks
Demonstrated ability to effectively lead.