Partnership Officer (NFTE)

Full Time6 months ago
Employment Information
Duties / Responsibilities

Customer/Partner Onboarding Support: Assisting in the seamless onboarding of Corporate Customers and Partners, ensuring full compliance with all necessary procedures and documentation.
Partner Account Profiling Support: Conducting thorough profiling and analysis of partner accounts to support strategic decision-making and relationship management.
CBS/Enterprise Portal Reporting: Generating regular reports from our CBS (Core Banking System) and Enterprise Portal, providing actionable insights, and highlighting areas for improvement.
CBS/Enterprise Portal Issue Resolution: Addressing and resolving operational issues related to the Enterprise Portal promptly and effectively to minimize disruptions.
Fraud Account Investigation: Conducting investigations into potentially fraudulent activities, collaborating with relevant teams to safeguard our enterprise accounts.

Qualifications

First Degree in relevant field. Advanced Degree and relevant / MBA and industry certifications will be an added advantage
3 - 5 years’ experience required.

Skills:

Project Management
Interpersonal
Relationship management
Strong Oral and Written Communication
Results orientation
Decision making
Technology Innovation
Issues management
Integrity and honesty
Teaming.