Patient Relationship Executive / Front Desk Officer

Job Summary


A Patient Relationship Executive will focus on improving patient experience, ensuring satisfaction, and building strong relationships.
They address patient inquiries, manage complaints, and coordinate services to enhance the overall patient journey.


Job Responsibilities


Documentation of patients' records.
Updating and maintaining patients' records.
Managing communication between patients and their physicians.
Maintaining records of appointments for medical personnel.
Assisting medical personnel in planning their schedule of work.
Carry out other duties as may be assigned.


Requirements


Candidates should possess an HND / B.Sc Degree with 3-4 years of relevant work experience.
Ability to attend to patients and do their entries, doing patient billing.
Computer guru.