People Operations Associate

Full Time4 months ago
Employment Information
Job Summary

We’re looking for someone to play a crucial role in supporting our human resources and administrative functions.
You will work closely with the HR team to ensure smooth operations on everything related to employee lifecycle management, compliance, HR programs, vendor management and keeping our employees happy.
This position requires a detail-oriented person with strong organizational skills and a passion for creating a positive employee experience.
You'll work side by side with a tight-knit team of creative problem solvers who will value you, motivate you to meet high expectations, and actively create a supportive, nurturing space to accelerate your career.
We care deeply about the employee experience at Chowdeck so as a member of this team, you will be directly responsible for helping us achieve employee satisfaction .
This role reports to the Head of People & Culture.

Responsibilities

Assist in the onboarding and offboarding processes for new or exiting employees, including preparing paperwork, handling orientation sessions, coordinating overall onboarding flow etc.
Maintain accurate employee records and ensure all documentation is up to date and compliant with legal requirements.
Support employees with HR-related questions and escalate issues as needed.
Handle day-to-day administrative tasks such as drafting HR policies, updating employee handbooks, and managing HR systems (HRIS).
Prepare and maintain reports related to HR metrics.
Assist in conducting salary benchmarking and compensation analysis as needed.
Manage the careers inbox daily, responding to inquiries and forwarding relevant information to appropriate team members.
Assist in recruitment efforts by coordinating with hiring managers and candidates to facilitate the recruitment process and ensure a positive candidate experience.
Stay updated on labor laws and regulations to ensure company compliance.
Procure vendors when needed and manage relationships to ensure quality service delivery and cost-effectiveness.
Assist in planning and organizing company events such as retreats, end-of-year parties, and other company gatherings.
Handle procurement of items like gifts and other supplies required for events and day-to-day operations.
Support the administration of employee experience programs or perks.

Requirements

Have 1 - 3 years prior experience in human resources or related fields, demonstrating proficiency in employee lifecycle management, HR administration, event management or similar roles.
Have a solid understanding of HR principles and practices, including recruitment, onboarding, compliance, and employee relations.
Have excellent organizational skills and the ability to manage multiple tasks efficiently.
Can communicate effectively with diverse stakeholders, both verbally and in writing, ensuring clear and concise delivery of information.
Are great at problem-solving and finding effective solutions while maintaining high standards and complying with regulations.
Are dedicated to optimizing processes to achieve high-quality outcomes.
Have a deep and unrelenting focus on employee satisfaction and experience, ensuring that their needs and expectations are met with professionalism and empathy.