Job Description

Managing emails with clients and engineers.
Communication with engineers on various tasks and leading them throughout the process to ensure successful onsite and remote jobs.
Preparing status reports by gathering, analyzing, and summarizing relevant information.
Establishing effective project communication plans and ensuring their execution.
Facilitating change requests to ensure that all parties are informed of the impacts on the schedule.
Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
Identifying and developing new opportunities with clients.
Obtaining customer acceptance of project deliverables.
Managing customer satisfaction within the project transition period.
Conducting post-project evaluation and identifying successful and unsuccessful project elements.

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