Job Description
The relationship officer would be responsible for the following:
- Mobilization of customers for small business loans within Abuja and its environs, majorly Wuse, Utako, Garki, Kubwa markets, etc.
- Generate leads into any of the Fast-Moving Consumer Goods (FMCG) markets through key distributor schemes.
- Signing on, restaurants, supermarkets, pharmacies, food vendors (online & offline).
- Contractors/Suppliers of NGOs etc.
- Verification of clients’ home and shop addresses in compliance with company’s guidelines and procedures.
- Participation in credit committee for loan appraisals where required.
- Recovery of overdue loans while ensuring cordial and long-term relationship with customers through excellent customer service.
- Appraising client’s business and capacity to service requested loan.
- Capture all required information (i.e. client & guarantor’s name, address & image. Business image and address).
- Post-disbursement monitoring.
- Maintaining a healthy portfolio.
- Any other responsibility assigned by the Bank.
Requirements
- B.Sc. / HND or OND with 4 years experience in the microfinance industry).
- Prior experience as a loan officer in a financial institution.
- Good verbal and written communication skills
- Strong negotiation and interpersonal skills
- Candidate should be resident in Abuja or environs.
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