Scope and Impact
The candidate will be tasked with the responsibility of selling various loan products.
He/ She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.
Job Summary
The Rosabon Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments).
He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.
Duties & Responsibilities
Evaluate credit worthiness by processing loan applications and documentation within specified limits
Interview applicants to determine financial eligibility and feasibility of granting loans
Determine all applicable ratios and metrics and set up debt payment plans
Communicate with clients either to request or to provide information
Justify decisions (approvals/rejections) and report on them
Complete loan contracts and counsel clients on policies and restrictions
Review loan agreements to ensure that they are complete and accurate according to policy
Update account records, Compute payment schedules and transactions on ERP
Confer with underwriters to aid in resolving loan application problems.
Update job knowledge on types of loans and other financial services
Assess customer needs, explore all options and introduce different types of loans
Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish
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Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
Operate in compliance with laws and regulations and adhere to lending compliance guidelines
Deposit mobilization to meet set targets
Key Performance Indicators:
Meet Set Monthly loan and investment Targets
Reduced number of Non-Performing loans
Customer retention rate of a minimum 90% across loan and investment products
Qualifications / Requirements
B.Sc Degree in Finance, Economics or a related field
Proven working experience as a Loan Officer
Familiarity with computers and banking applications/software
Solid understanding of direct/indirect lending products and practices
Customer satisfaction orientation and sales competencies
Ability to work in a goal oriented environment and meet set target