How you will make an impact in this role?
Ensuring ‘best-in-class’ relationship management of the partnerships including managing multiple relationships with the partner businesses acting as the key point of contact.
Accountability for delivering across all key business metrics particularly supporting merchant coverage objectives.
Identifying new opportunities for growth and working closely with the Business Development Director in signing and launching new partnerships or extending existing ones.
Ensuring both prospects and partners are in full alignment with risk and control policies and processes at all times.
Supporting the launch of new partners and working closely with them to meet new business objectives.
Working with the partners and the African marketing team in AXP to develop our brand presence, plus an issuing and/or merchant growth plan.
Supporting the broader Africa team to identify strategic opportunities in the West African payments space, assessing them, and gaining leadership approval to invest and deliver against these.
Keeping up-to-date with the regulatory environment in the region and briefing AXP stakeholders on the potential impacts to the AXP business. Engage with country regulators as necessary.
Working with AXP stakeholder groups (e.g. Partner Business Solutions, legal, control management, finance) to ensure smooth implementations for new partners on the network and ongoing operational efficiency.
Minimum qualifications:
First class relationship skills gained through interacting at all levels both internally and in partner organizations.
Highly analytical and numerical, ability to clearly communicate complex issues.
Proven ability to create winning strategies.
Strong planning and organisational skills, ability to manage and see delivery of projects through to an end.
Broad financial services industry knowledge, ideally gained through experience in either card issuing or merchant acquiring in Africa, ideally both.
Strong influencing and communication skills to promote ideas, products and services internally and to the partner.
Entrepreneurial spirit, financial acumen and ability to drive and deliver results, resilient attitude in challenging business environments.
Ability to operate independently with a high degree of self-direction. Maintain the very highest degree of integrity in all business dealings with colleagues and external parties.
Travel – Approximately 10%.