Job Responsibilities: 

performing spa treatments, massages, facials and wellness therapies
managing inventory, including beauty, bath and treatment products
negotiating with vendors and ordering supplies and equipment
creating and updating the spa menu
Always demonstrate sincere customer focus and true appreciation for the guest's experience
Develop and maintain retail product program
Ensure all dealings with guest at Spa area to meet or exceed company's operating standards.
Ensure all areas of Spa are kept clean and well maintained at all times.
Ensure compliance with all legislation governing the operation of Spa facility.
Ensure the guest experience in relaxing and in accordance with the company standard.
Ensure the health and safety of guests and employee are paramount at all times.
Ensure consistent Spa experience development to ensure that innovation and uniqueness is maintained.
Oversee daily salon operations.
Hire and train beauticians as needed.
Organize employees’ shifts, considering peak times and seasonality.
Order beauty products, like creams and essential oils and replenish stock.
Arrange for regular maintenance services for all equipment.
Apply hygiene practices across all beauty stations.
Ensure all beauty treatments meet high quality standards.
Promote services, products and discounts on social media.
Receive payments from clients and track all transactions.
Keep updated records of costs and revenues (e.g. daily, monthly and quarterly).
Run online competitions and offer discount packages to attract new customers.

Requirements and skills

Minimum of BSC/HND Certificate
Proven work experience as a Spa and Beauty Salon Manager or similar role
Good knowledge of beauty treatments and products (e.g. for skin care)
Basic bookkeeping knowledge
Excellent organizational skills
Must have worked in a well known Spa and Saloon
Excellent knowledge of saloon administration

Salary: Attractive and based on experience

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