Job ID: IRC5341
Job Summary
This role will be responsible for end-to-end coordination and management of the provision of wholesale services to 9mobile B2B clients spanning leased lines, capacity and collocation services.
Principal Functions
Managing wholesale capacity sales delivery processes from lead generation to service acceptance, billing, collections, and technical support.
Manage wholesale & reseller capacity lease, and voice key accounts with year-on-year revenue growth.
Manage Data Centre colocation accounts and grow revenues from this business segment.
Managing Fixed Voice partners and grow business from this segment.
Prospect for new clients and create more business opportunities from existing clients to increase revenue generation.
Interface with 9mobile technical team and partners for the swift delivery of service requests and for quick resolution of escalations.
Build and maintain excellent relationships with business customers with a view to understanding their business operational challenges and to providing solutions to meet their needs vis-a-vis industry trends.
Network and build strong working relationships with internal and other relevant stakeholders to formulate strategies to drive customer acquisition and sales.
Keep abreast with new developments and innovations in the wholesale/B2B market and provide proposals to drive 9mobile's B2B strategy objectives.
Other roles as may be assigned.
Educational Requirements
First Degree or equivalent in a relevant discipline.
Experience, Skills & Competencies:
Three (3) to Five (5)years' work experience, with at least Two (2) years in a similar role
Good telecom technical knowledge especially relating to transmission, capacity and connectivity.
Market savvy and knowledge of evolving industry trends
Good business development acumen
Strong interpersonal skills
Customer relationship management skills
Working knowledge of Microsoft Office -Excel, Word, and PowerPoint/
Report generation and documentation ability.
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