Summary of Responsibilities
Drive sales growth by implementing effective marketing strategies and promotional activities.
Build and maintain a strong customer base through targeted outreach and community engagement.
Ensure the supermarket’s product displays, layout, and overall environment meet industry standards to enhance the customer shopping experience.
Enforce strict compliance with hygiene, safety, and regulatory standards across all departments.
Lead and motivate staff to deliver excellent customer service, ensuring customer satisfaction and retention.
Oversee daily reconciliation of all sales transactions (cash, POS, transfers) to verify accuracy and detect discrepancies.
Manage inventory levels, ensuring timely restocking to prevent stock-outs and avoid overstocking.
Supervise all operational activities, including staffing, procurement, merchandising, and store maintenance.
Monitor sales trends and customer preferences to make informed decisions on stock and promotional offerings.
Academic Qualifications and Skills
HND / B.Sc. in Social Sciences, Business Administration, or a related field.
Minimum of 5 years of experience in retail management or a similar supervisory role.
Strong business acumen and the ability to analyse and forecast sales trends.
Excellent organizational, leadership, and team management skills.
Ability to multitask and work independently with minimal supervision.
High attention to detail and a professional, customer-focused attitude.
Proficiency in Microsoft Office and retail management software.
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