Tenant Services Coordinator I

Main Functions


Manages tenant services and executes day to day operations ensuring that services are in compliance with company corporate expectations, loss prevention system, and applicable laws/regulations. 
Scope of tenant services may include mail/courier services, janitorial services, client work ticket management, office equipment services, reprographics, catering, vending, kitchen equipment services, conference/training rooms, recycling/sustainability programs. 
Daily interface/communication with all levels of business unit personnel to ensure service satisfaction, determine requirements and mobilize internal/external resources accordingly. 
Implement continuous improvement ideas to enhance service offering and cost effectiveness.
May manage operations staff which could include: janitors, cafeteria workers etc.
Position will receive support and direction.


Skills and Qualifications


Interested candidates should possess a Bachelor's Degree with 5 - 12 years work experience.
Effective interpersonal skills and customer service. 
Problem solving abilities. 
Developed knowledge of real estate and or facility management disciplines.