Role Description

This is a full-time on-site role for a Travel Services Specialist at Pazino Xoftlifetours in Sangotedo, Lekki-Epe Expressway, Lagos.
The Travel Services Specialist will be responsible for coordinating travel arrangements, managing travel services, hotel booking, managing events, providing guided tours, and delivering excellent customer service on a day-to-day basis.

Qualifications
A travel services specialist, also known as a travel agent, travel specialist, or travel support specialist, helps clients with travel arrangements:

Booking: Arrange flights, hotels, transportation, and other travel services
Planning: Plan and arrange tour packages, excursions, and day trips
Providing information: Provide destination information, itineraries, and travel requirements
Managing: Manage itineraries and travel budgets and expenses
Addressing issues: Address any issues during the trip, including emergencies
Making recommendations: Provide personalized recommendations based on client preferences and needs
Communicating: Communicate with clients via phone, mail, or in person about travel itineraries and address any concerns or questions
Staying informed: Stay updated on travel regulations, industry trends, and news to offer informed recommendations

Skills:

Customer Service skills
Travel Services and Travel Management skills
Experience in creating travel arrangements and guided tours
Strong organizational and communication skills
Knowledge of travel industry trends and destinations
Ability to handle multiple tasks and prioritize efficiently
Attention to detail and problem-solving abilities
Previous experience in a similar role is a plus